Question 1

1. Do you offer in-person or remote sessions?

Accepted Answer

All of our therapists offer remote sessions and some therapists provide in-person sessions within Toronto, Ontario.

Question 2

2. Do you work with insurance?

Accepted Answer

While we do not provide direct billing services, we do provide our clients with insurance-submittable receipts at the end of each session. Please keep in mind that clients always remain responsible for the cost of their sessions so it is important to check before booking that your insurance provider covers services for Registered Psychotherapists or Registered Social Workers depending on the designation of the therapist you are looking to book with.

Question 3

3. What are your fees?

Accepted Answer

Our fees range from $50 - $275 per session, depending upon therapist and if it's a session for an individual or a couple. See each therapist's profile for their fees.

Question 4

4. Do you offer a sliding scale?

Accepted Answer

We are unfortunately not able to offer a sliding scale at this time.

Question 5

5. What types of payments do you take?

Accepted Answer

We accept credit cards, debit cards, and e-transfers.

Question 6

6. What's your cancellation policy?

Accepted Answer

Cancellations made within 48 business hours of the appointment time will be charged, barring true emergencies that are considered on a case-by-case basis. In order to avoid being charged for any cancellations please let us know ahead of the 48 business hour cancellation period.

Question 7

7. What's your no-show policy?

Accepted Answer

If you do not attend a scheduled session, even in cases where you may have forgot about the appointment we will still need to charge for the appointment. The exceptions to this are true emergencies that are considered on a case-by-case basis.

Question 8

8. Is there parking?

Accepted Answer

There is free parking available behind the building, as well as street parking on Palm Drive.

Question 9

9. Can I book online?

Accepted Answer

Yes! We offer online booking that will allow  you to see each therapist's availability for both consultations and full sessions, and you can choose a time slot that fits into your schedule. We only allow bookings online that are at least 48 hours out, so if you need a session within 48 hours, contact us at the office.

Question 10

10. Do you have a waitlist?

Accepted Answer

Our online booking software does have the ability to sign up for a waitlist for your therapist.

Question 11

11. What does Registered Psychotherapist (Qualifying) mean?

Accepted Answer

When therapists join the College of Registered Psychotherapists of Ontario, they initially need to register as Registered Psychotherapist (Qualifying) until they get a specific number of hours of experience and supervision hours. Therapists who are Registered Psychotherapist (Qualifying) are licensed and typically will be covered by insurance like other Registered Psychotherapists (although its always a good idea to verify insurance coverage with your provider!). The two main real-world effects this has for the therapist as it relates to client-facing work are a) the need to display the word (Qualifying) in their title and b) the need to maintain ongoing supervision with an experienced clinical supervisor (which is also recommended for all therapists at all stages of experience). For more information on this title and the accompanying requirements you can visit this link.

Question 12

12. What are the fees for the Student Training Clinic?

Accepted Answer

Our Student Training Clinic is dedicated to making high-quality mental health support accessible to the community. We offer a simple, flat rate of $50 per session for sessions booked with our Student Intern Therapists.

While we do not offer free treatment sessions, we do provide a free 15-minute initial consultation to help you decide if the therapist is a good fit before you commit. You are welcome to work with your student therapist for the duration of their clinical placement with us, with no arbitrary limits on the number of sessions you can book.

Question 13

13. What are practicum student therapists?

Accepted Answer

At our practice we currently have affiliation agreements with Universities including Yorkville University and the Wurzweiler School of Social Work. As part of our affiliation agreements, we take on Master's level student therapists from these programs to join our team as practicum student therapists and contribute to their training to become licensed therapists. Students join our team for approximately 8-month terms and participate in a variety of roles including providing office administrative and booking support as well as providing affordable counselling to clients.

Our students receive ongoing training from a number of sources including typically their faculty and university curriculum, external supervision, and group supervision and clinical support from our practice director Shlomo Radcliffe, DCP, RP, CAMS-II.

Question 14

14. What happens to me once my student therapist graduates?

Accepted Answer

If you are receiving affordable counselling from one of our students, it is important to be aware that your ability to work with them at this rate is limited to the time that they are a student with us, which is typically an 8 month term. However, we won't leave you high and dry! Typically, there are a number of options once a student graduates:

Option 1) Continuing with Your Therapist at a Discounted Rate

Frequently, our students will join our team as licensed therapists once they graduate. If this occurs, you would have the option to continue working with your therapist at our practice. While the rates for sessions with new clients would typically be the same as our average rate for fully licensed clinicans, we do provide the option to continue with your therapist at a discounted rate that may sometimes be navigated to be a sliding scale arrangement.

Option 2) Continuing with a New Student at the Same Rate

As we currently take on new students each semester, you would also have the option to continue  with one of our new students at the same low cost rates as you were seeing the previous student therapist at. With your consent we can even arrange a consult and transition meeting for you and your old and new therapists.

Option 3) Referral Options

If you don't wish to or are unable to continue with either of the above options we would also be happy to provide additional referral options outside of our clinic as needed.

Question 15

15. How does anger managment for court or my lawyer work?

Accepted Answer

We receive a number of referrals for anger management work for court or lawyer recommended purposes. It's important to know that we do not set the specific amount of sessions that you will need to complete. Instead, we recommend that you consult with your lawyer to determine what number of sessions is required or recommended for your specific case.

If you need a therapist written letter to confirm that you have completed anger management sessions, please be aware that the fee for this is $60 for our basic anger management letter. This letter contains what is needed for the vast majority of people including a summary of how many sessions you've completed, what the goals of the session were, and a description of the basic content and focus of the work completed. If you have specific requirements or require a more detailed letter than our standard letter, we may need to bill per time spent on the custom letter. Please speak with your therapist about this.

Question 16

16. Drop In Sessions and Drop In Booking

Accepted Answer

Please note that at this time, sessions are by appointment only. We do not currently offer drop in sessions. Also, please be aware that in order to book a session, you need to contact our office at admin@angerandanxiety.com or (289) 801 - 4133 or use our online booking portal at https://sra.janeapp.com/ . Our office booking staff do not keep regular in person hours at present and so dropping by the office in person to book an appointment is not currently an option for appointment booking.

Questions About Our Practice?

1. Do you offer in-person or remote sessions?

2. Do you work with insurance?

3. What are your fees?

4. Do you offer a sliding scale?

5. What types of payments do you take?

6. What's your cancellation policy?

7. What's your no-show policy?

8. Is there parking?

9. Can I book online?

10. Do you have a waitlist?

11. What does Registered Psychotherapist (Qualifying) mean?

12. What are the fees for the Student Training Clinic?

13. What are practicum student therapists?

14. What happens to me once my student therapist graduates?

15. How does anger managment for court or my lawyer work?

16. Drop In Sessions and Drop In Booking

Are you ready take the next step?
Let’s Talk.

Questions About Our Practice?

1. Do you offer in-person or remote sessions?

2. Do you work with insurance?

3. What are your fees?

4. Do you offer a sliding scale?

5. What types of payments do you take?

6. What's your cancellation policy?

7. What's your no-show policy?

8. Is there parking?

9. Can I book online?

10. Do you have a waitlist?

11. What does Registered Psychotherapist (Qualifying) mean?

12. What are the fees for the Student Training Clinic?

13. What are practicum student therapists?

14. What happens to me once my student therapist graduates?

15. How does anger managment for court or my lawyer work?

16. Drop In Sessions and Drop In Booking

Are you ready take the next step? Let’s Talk.

Are you ready take the next step?
Let’s Talk.